Sapphire Systems helps boost innovation and drive performance at eco product specialist

Frugalpac is a sustainable packaging company with a mission to create and supply recycled paper-based products. All of the product design specialist’s products are made from at least 90% recycled paper, are easily to re-recycle, and have the lowest carbon footprint when compared with conventional and compostable packaging.

Frugalpac’s first product was the Frugal Cup, the world’s only recyclable coffee cup made from recycled paper, which is currently used in independent coffee shops across the UK, including institutions such as the London School of Economics.

Preparing for rapid growth

Having made the transition from a research and development start-up, to a company in its infancy positioned for rapid growth, Frugalpac needed to replace its manual, disparate systems which were inefficient and restricted the product innovator’s potential. In selecting a new platform, Frugalpac required a comprehensive, company-wide solution which could facilitate visibility and transparency, standardise business processes, and drive increased levels of efficiency.

Following an extensive selection process, starting with an initial list of over 50 products, a shortlist was created, before Frugalpac took two final solution providers to full day demonstrations. SAP Business ByDesign was chosen based on its comprehensive functionality as standard, and its intuitive and easy to navigate user experience.

The team also had an enormous amount of confidence in Sapphire Systems throughout the vendor selection lifecycle, with the team continually and consistently meeting all commitments and requests on time and in full. During the demonstration phase, Sapphire presented a clear and well thought through methodology for implementation, as well as exceptional knowledge of the product.

“By introducing SAP Business ByDesign, Frugalpac has created a platform to optimise business growth by ensuring that we have the ability to scale quickly whilst focusing on core activities,” comments Luke Bennett, Chief Financial Officer, Frugalpac. “Sapphire Systems operates similar values to ourselves, demonstrating diligence and professionalism throughout, a sentiment which was reinforced by feedback from many of their existing customers. We’re very much looking forward to embracing our next growth phase with game changing digital capabilities and new expertise at our helm.”